Case Manager, Behavioral Health

We are seeking a compassionate and detail-oriented Behavioral Health Case Manager to support individuals receiving behavioral health services through care coordination, patient education, and connection to community-based resources. This role works closely with medical providers, behavioral health clinicians, and external partners to promote engagement, continuity of care, and recovery.

The Behavioral Health Case Manager provides direct case management services to patients enrolled in behavioral health programs. The role focuses on care coordination, patient engagement, education, documentation, and collaboration with internal and community partners to support treatment adherence and positive outcomes.

Compensation:  $43,855 - $53,722

Responsibilities

• Provide behavioral health case management services to support patient engagement, treatment adherence, and continuity of care.
• Coordinate referrals and connect patients to appropriate medical, behavioral health, and community-based services.
• Engage patients using trauma-informed, strengths-based, and motivational interviewing approaches to support recovery and self-management.
• Monitor patient participation, follow up on missed appointments, and address barriers to treatment.
• Collaborate closely with medical providers, psychiatric providers, counselors, and external partners to support integrated care.
• Assist, under clinical supervision, with intakes, assessments, diagnoses, and development and maintenance of treatment and service plans.
• Monitor patient symptoms and treatment responses and communicate changes to the clinical care team.
• Support transitions of care, including coordination with residential treatment facilities and discharge planning.
• Ensure timely, accurate documentation and billing in the electronic health record in compliance with AHCCCS and organizational requirements.

Qualifications

• Education & Experience (one of the following):
• High School Diploma/GED with 4 years of behavioral health experience, OR
• Associate’s degree in a behavioral health field with 2 years of behavioral health experience, OR
• Bachelor’s degree in a behavioral health field with 1 year of behavioral health experience
• Valid Fingerprint Clearance Card
• Driver’s license and proof of insurance (if mileage reimbursement is requested)

• Bachelor’s degree in a behavioral health-related field preferred
• One (1) year of direct behavioral health case management experience preferred
• Experience providing patient care in a behavioral health setting preferred

Sierra Vista, AZ is a friendly Southern Arizona community offering a low cost of living, beautiful mountain views, and easy access to outdoor recreation, with Tucson just a short drive away.